Do you have questions ? Contact our customer services department; we will help you as required.

Contact assistance helpline (claims)

Contact customer services department

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Visit our offices

23 rue du Puits Romain, Bour­micht, L-8070 Ber­trange
Your satisfaction has been our priority for over 100 years, which is why we do everything possible to provide you with quality service. How? Our customer services department, comprising a team of 14, is available to respond to your questions from Monday to Friday from 8.30 a.m. to 5 p.m. on (+352) 290 190 777.

Moreover, as GoodStart is a product of Bâloise Assurances Luxembourg, you will of course benefit from the expertise of our advisors, our agents, our assitance and our experts when there is a claim. So, in the event of theft or any other situation covered by your Goodstart insurance policy, you can contact them 24/7 on (+352) 294 141. It is our job to support you when there is a problem or accident and we will take charge of the situation and do our very best to help you.

You can write to us or come and see us directly in our Bâloise Assurances head office at 23 rue du Puits Romain, Bourmicht, L-8070 Bertrange. Our agents will be at your disposal to help you with any questions and requests concerning insurance.

Finally, you can contact us directly from your smartphone using the form below; our insurance professionals will respond as swiftly as possible.

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